To Our Valued Customers,
As the number one dentist and hygienist-recommended brand for Dry Mouth management, Biotène is dedicated to providing dry mouth management through a wide range of oral healthcare products. While we remain steadfast to this commitment, we have recently decided to discontinue the production and distribution of Biotène’s Dry Mouth Gum. Based on recent sales and feedback, we determined that this was the most appropriate next step and will ultimately allow us to deepen our focus on making and distributing our most popular products—such as rinses, toothpastes, spray and gels—for our customers.
We understand that the Dry Mouth Gum offered convenient and fast-acting on-the-go saliva stimulation, and the good news is our existing product lineup will continue to provide immediate and long-lasting relief. Biotène’s Moisturizing Mouth Spray refreshes and moistens instantly to keep your mouth feeling comfortable wherever you are with just a few quick spritzes and Biotène Oral Balance Gel soothes and protects a Dry Mouth to provide immediate and long-lasting relief. We encourage you to try both for great on-the-go options and would like to offer you a $1 off coupon so you can try another Biotene product.
The health and safety of our customers is of utmost importance. If you currently possess any recently purchased Biotène Dry Mouth Gum, please rest assured that it does not pose any health risks and is safe for consumption when used prior to its expiration date.
We apologize for any inconvenience caused by this discontinuation. If you have further questions or to receive the coupon, please call our consumer call center at (800)922-5856 weekdays between 9 am and 4:30 pm EST.